Improving access to quality ICT information and resources NAVCA
Description: NAVCA will provide and market information about the services provided by the ICT Champions for local support providers. NAVCA will work with others in the sector to increase the number of online and offline places linking to the ICT Champions website. NAVCA will provide support to all ICT Champions to maintain the ICT Champions website and will investigate ‘legacy home’ for website (NAVCA, Improving Support or other)
Target Audience: All in Local Support and Development Organisations
Date: Throughout the year
Region: National
Contact Name: Paul Webster Phone: 0114 289 3977 Email: paul.webster@navca.org.uk
Improving access to quality ICT information and resources Task Group 1
Description: Task Group 1 will work in collaboration with SKiLD NPP to produce the ‘ICT for Development Workers’ workshop with reviewed and refreshed content.
Target Audience: Development workers
Date: 4 workshops to be delivered as part of the formal SKiLD programme
Region: National
Contact Name: Miles Maier Phone: 020 7426 4496 Email: mmaier@lasa.org.uk
Improving access to quality ICT information and resources Task Group 1
Description: Review of existing briefing sheets and where there are gaps, review and critique, with case studies where appropriate. Task Group 1 will produce a number of ‘briefing documents’ and ‘key website links’ which organisations can overprint with own logo or link to about relevant topics
Target Audience: Development workers and others in local support and development organisations
Date: First 10 produced by Q2, further 10 by Q4
Region: National
Contact Name: Steve Webster Phone: 01663 735350 Email: steve@highpeakcvs.org.uk
Improving access to quality ICT information and resources Task Group 1
Description: Each ICT Champion will collect & publish contact details on their website or newsletter of local ICT support providers and will ensure website is linked from the websites of regional infrastructure bodies. Each ICT Champion will continue to promote Z-cards and ICT answers in a box
Target Audience: All staff in local support and development organisations
Date: For Q3
Region: National
Contact Name: Paul Webster Phone: 0114 289 3977 Email: paul.webster@navca.org.uk
Collect and share good practice examples of LSDO ICT support services and digital mentoring and share with other national sector providers
RCs will also be looking for further examples of new projects working well and adding value to local ICT support e.g. Digital Mentor projects, circuit rider projects
Description: Produce and publish (minimum electronically) a report mapping and outlining ICT support services working from within LSDOs – include good practice case studies.
Target Audience: Existing third sector organisations looking for ICT support, LSDOs working in support of third sector delivery of ICT support for themselves and for their members, existing social enterprises looking for ways to improve their support and services in ICT to third sector
Date: Q1 and Q2
Region: National
Contact Name: Andrew Samuel Phone: 0191 233 2000 Email: Andrew.samuel@vonne.org.uk
Produce a standard technology health check template
Description: Collect all examples of existing health checks, post best compilation of existing materials onto collaborative document online and achieve agreed standard template. Promote the health check template as a tool for use within the sector – website, blogs and workshops.
Target Audience: LSDOs working in support of third sector delivery of ICT support for themselves and for their members, Circuit Riders and ther LSDO Development Workers
Region: National
Date: Q3
Contact Name: Paul Ruskin Phone: 01223 861760 Email: Paul.ruskin@i-trust.org.uk
Produce guidelines and other training resources which cover how to become established as a sustainable social enterprise support provider to the sector
Description: Build on report published April 2008 “Sustainable ICT support for the Third Sector – is Social Enterprise the Answer?” – Review and update with new examples and sector developments. Improved understanding of support for new-start ICT support and a new training package or workshop designed to introduce people to setting up an ICT social enterprise for third sector (dependant on further time allocation and funding)
Target Audience: Existing third sector organisations looking to develop social enterprise delivery in ICT support, LSDOs working in support of third sector delivery of ICT support for themselves and for their members, existing social enterprises looking for ways to improve their support and services in ICT to third sector Social Enterprise support agencies (local, regional, national)
Date: Q3
Region: National
Contact Name: Julie Harris Phone: 01404 813226 Email: Julie@cosmic.org.uk
Produce guidelines and other training resources which cover how to become established as a sustainable social enterprise support provider to the sector
Description: Investigate range of database / CRM / outcome recording and reporting systems and in-use by local third sector support and development organisations. Briefing sheets and article about range of database, CRM solutions and outcomes management products in the sector and ways to select appropriately. Review existing guides to databases / CRMs. Where gaps, review and update. (E.G. report by Lewis Atkinson – ICT Hub 2008 which looked at this area).
Target Audience: Support staff and others in local support and development organisations
Date: Q3
Region: National
Contact Name: Peter Dunn Phone: 01254 879966 Email: pdunn@theitzone.org.uk
Each ICT Champion will collect and maintain national and regional preferred suppliers lists showing local providers
Description: All RCs to support local suppliers providing encouragement and advice to be listed in the Suppliers Directory
Target Audience: Support staff and others in local support and development organisations
Region: National
Contact Name: Paul Webster Phone: 0114 289 3977 Email: paul.webster@navca.org.uk
Making the most of Social Media
Description: NAVCA will work with Media Trust (Media and Communications NSS) to update “New Media” booklet and other resources. Include examples relevant to LSDOs and Volunteer Centres in the Media Trust “New Media” booklet.
Target Audience: Development workers & others in local support and development organisations
Date: Q3
Region: National
Contact Name: Simon Duncan Phone: 01924 488725 Email: simonduncan@electroville.org.uk
Making the most of Social Media
Description: In collaboration with Red Foundation (as part of Modernising Volunteering NSS) develop and deliver a ‘Social Media for Support Providers’ workshop in each region. Will comprise of a Social Media Game, Explanation of tools, Case Studies and Social Media Surgery
Target Audience: Development workers in local support and development organisations workers in local Volunteer Centres.
Date: Q2 and Q3
Region: National
Contact Name: Pete Read Phone: 024 7664 2022 Email: pete@illuminateict.org.uk
Making the most of Social Media
Description: Task Group 3 will produce guidelines, resources and case studies which cover: Social Media Guidelines / Policy ‘How local support providers can communicate efficiency using social media’ How third sector organisations can be more effective using social media’
Target Audience: All third sector organisations seeking to find out about social media
Date: Q2 and Q3
Region: National
Contact Name: Simon Duncan Phone: 01924 488725 Email: simonduncan@electroville.org.uk