Welcome to our Adult Social Care Local Account 2015/16 – our first online version!
The Local Account lets Solihull people know how well we are doing in delivering care and support services. Ultimately though, it’s not for us to judge, but for those people receiving services and the families, friends and neighbours who support them. We want people in Solihull to be judging how well we are doing and holding us to account and the new online version supports this, by encouraging people to give us feedback on our services 7 days a week /24 hours a day! It will help us to promote service areas and consult throughout the year using “Stay Connected”, keeping the Local Account “live”, whilst reaching a wider audience.
For our people the Local Account highlights our improvement journey so far, what has been achieved, the areas that we are working to improve and our priorities.
The focus is aligned to the Local Authority’s 4 key objectives in Adult Social Care for our people:
- I am confident that my care and support will be of high quality and I will be safe, treated with dignity and respect.
- I can maintain my maximum degree of independence.
- I can get high quality information and advice from a variety of sources, so that I understand how care and support works.
- I feel in control of my care and support.
Please have a look at the Local Account online http://socialsolihull.org.uk/localaccount/ share it with family, friends, colleagues, stakeholders and partners.
For more information on the Local Account please contact Jill Griffin, Commissioning Officer on 0121 7046978.