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Thursday, April 20th, 2017

Managing cases and measuring impact – pilot study participants wanted

Pilot Study – Participants Wanted!

Managing cases and measuring impact

  • Are you part of a not-for-profit organisation?
  • Do you have a turnover of less than £500,000pa?
  • Do you provide services for individuals or other organisations?
  • Would you like to improve the way you record and manage information about your service users and the work that you do?
  • Do you struggle to effectively demonstrate outcomes and impact to funders and commissioners?

If the answers to these questions are yes, then you could be eligible to join an exciting new initiative being delivered in partnership between a commercial tech company Iizuka and social enterprise capacity4change.

It has never been more difficult and competitive to generate funding for delivering essential services or establishing new initiatives in communities. Increasingly, funding is only attracted by proposals that contain evidence-based data that unequivocally demonstrates how services or initiatives provide social value or impacts positively the community they serve. The onus is on organisations to prove that they have the capacity and track record to deliver tangible returns on investment. It would seem therefore that outcomes-based commissioning is here to stay, so naturally, managing data and relationships is a challenge that is essential for not-for-profits to overcome. But how?

Capacity4change and Iizuka have teamed up and intend to support a small cohort of up to 10 organisations to trial and test a free version of relationship and outcomes management system, Case Manager. Amongst other things, we want to learn exactly what third sector organisations need in order to self-configure their system and manage their data efficiently and strategically.

Case Manager is an online system which manages information, processes activities and generates management information quickly, simply and efficiently. It’s scalable, flexible, easy to implement, intuitive and simple to use. The system is currently used by a variety of public, private and voluntary organisations and several case studies can be viewed here;

What’s in it for me?

  • Each participating organisation will receive Case Manager completely free of charge
  • This study is opportunity to improve your organisation’s data management systems
  • It is also an opportunity to improve your organisation’s ICT skills and competence

What is my commitment?

  • We ask that you participate fully in the scheme
  • We also ask that you provide a key contact from your organisation with responsibility for data management
  • You would ned to commit to attend up to 6 meetings and provide feedback via focus groups, interviews and questionnaires (the total time commitment is estimated at 20 contact hours)

We anticipate this process will last around 6 months. We will then collate and consider all the evidence we’ve gathered and use this to design and launch an innovative free product for the third sector that enables charities to cheaply and efficiently manage and track their service provision. This will enable users to provide outcomes and impact information to all their key stakeholders including funders.

However, please note numbers are very limited on this study so please act now!

The deadline for applications is Wednesday 3rd May 2017

The first meeting will be hosted by Iizuka on Tuesday 23rd May 2017, 10am-12pm at their new headquarters in the Jewellery Quarter, Birmingham. If you would like to find out more or apply for a place in this study, please call Georgina Watts on 07870 620909 or email

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