Increasingly funders of all sorts are asking ‘what quality assurance system do you use’. Reassurance that you have a systematic way of making certain the services you offer are robust is becoming widespread.
However, quality assurance systems are not there to make your life even more complicated or your work harder. Good quality assurance systems actually make it easier for you by doing the hard part – the thinking.
Most systems are really just prompts – questions you need to ask about your governance, financial controls, user involvement, promotion and so on.
SUSTAiN can offer 4 different systems to meet your individual organisations needs and budget. So whether you are a large charity with dozens of staff or just a handful of dedicated volunteers, we have something for you.
SUSTAiN Introduction to Quality Assurance (SIQA)
This has been designed by SUSTAiN to help small organisations that rely solely on volunteers and are looking for an introduction to Quality Assurance and some basic support. It is completely free to qualifying organisations listed on our database.
Voluntary Improvement Programme (VIP)
This is a peer to peer programme developed by local groups, Solihull MBC’s Community & Voluntary Relations Unit and SUSTAiN. (You may know it as Organisational Health Checks). It’s free and you will be matched up with a mentor.
Quality First
Written by one of the original authors of PQASSO and developed by BVSC, Quality First is ideally suited to Community Groups. The cost is just £50 and includes the workbook plus half days support with implementation from SUSTAiN. There is Limited Availability so it’s First Come First Served
PQASSO
Designed by the Charities Evaluation Service with funding from The Big Lottery, PQASSO (Practical Quality Assurance for Small Organisations) is the definitive and most widely recognised system. Normally this would cost at least £700 but, thanks to funding SUSTAiN has secured from Capacitybuilders, we can offer it to you for as little as £100. For this you get two days of implementation training plus half a days mentoring and the all important PQASSO Manual. There is also an optional CD version for an extra £50. Our next PQASSO Training takes place on 19 & 20 January.
What To Do Next
For more information, contact Sarah Lawrence on 0121 770 8222 or email sarahl@solihull-sustain.org.uk or talk to anyone in the SUSTAiN team.