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Resources & Fact sheets

A selection of fact sheets offered by SUSTAiN - on topics including funding, press releases and volunteering

SUSTAiN’s range of free fact sheets offer advice, information and guidance on some of the key topics and issues faced by voluntary organisations. We hope you find them useful. Remember, SUSTAiN has specialist advisors ready to support your organisation, one-to-one for free – What We Do to learn more.

Business support

  • CSR – ways in which local businesses could support your organisation
  • CSR Brochure –  Brochure for businesses supporting community organisatons


Equality & Diversity/Community Cohesion


Organisational Planning

People Management

Performance and Quality

  • Performance management – a simple six step process for achieving full potential in your organisation
  • SIQA – SUSTAiN’s own Introduction to Quality Assurance which lists four quality assurance systems designed to suit different organisations at different stage and provides a brief overview of each. You can get started with SIQA straight away by downloading the SIQA CheckList here
  • PQASSO – an overview of the Charity Evaluation Services popular and widely recognised Practical Quality Asurance System for Small Organisations
  • Monitoring and reporting– 12 principles for funders and organisations
  • Quality Assurance Video – Watch our ‘Introduction to Quality Assurance‘ that explains the benefits and the various tools and systems available to suit organisations of all sizes.

PR & Marketing

Using the media

Websites & online marketing

Printed promotions

Trustees and Governance

Some Useful Websites

DiSE CIC is a Solihull based source of expertise and advice on anything related to Social Enterprise in all its forms (Co-ops, CIC’s, etc)

Giving World Online – Connecting businesses with surplus goods to local voluntary & community groups.

There is a really useful website with lots of information on running a ‘not for profit’ organisation. It’s called KnowHowNonProfit. Some content is restricted to NCVO members only. But their page on essential organisational policies is available to everyone – KnowHowNonProfit – policies and procedures.

LawWorks is a national charity which assists individuals and communities access free legal advice.

Legal Website – run by semi retired and voluntary legal expert, Sandy Adirondack, with useful information on all legal and governance issues affecting voluntary organisations. Sandy provides many of our legal updates.

NCVO is the National Council for Voluntary Organisations and provides advice, guidance, templates, etc.

Roots HR is a social enterprise specialising in HR for Voluntary & Community groups.

School for Social Entrepreneurs, Midlands (SSE M) is a highly successful learning environment for social entrepreneurs. SSE M is part of a global network of schools who use a unique combination of Action Learning (learning by doing) to help social entrepreneurs develop sustainable social businesses.

Volunteering England has more help and resources around volunteer issues (now part of NCVO, it still retains a volunteering section on the NCVO website).